There are no pre-requisites for this module to be added

This module will advance your understanding of service design by introducing advanced methods and tools necessary for the creation of complex services. You will apply research into stakeholder needs and requirements to prototype and test service design concepts.

Upon completion of this module you will be able to

LO1: Critically review, identify and select relevant theories and methods of contextual research appropriate for different stages within a complex design process.

LO2: Demonstrate an awareness of current issues in service design and be able to apply advanced methods and tools in response to these issues.

LO3: Apply knowledge and understanding to demonstrate originality and an understanding of the principles of iterative, evidence-based and reflective processes in creative and responsible problem solving in the practice of service design.

LO4: Communicate, using appropriate methods, to a range of audiences with different levels of understanding prototypes and proposals for complex goods and services.