Core Module Information
Module title: User Experience and Service Design

SCQF level: 11:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: IMD11120
Module leader: Emilia Sobolewska
School School of Computing, Engineering and the Built Environment
Subject area group: Applied Informatics
Prerequisites

There are no pre-requisites for this module to be added

Description of module content:

This module will allow you to expand your professional skills within user experience and service design. You will learn how to apply a range of methodologies suitable to a variety of organisations and institutions, and in result, enhance your employability. You will be encouraged to adopt a user-centred approach to design, implementation, and evaluation of products and services. You will study cross-channel user experiences with an emphasis on pervasive information architecture. You will learn how to create a coherent experience across products and services at an enterprise level, including development of a brand and an individual design language. The module also covers user studies and usability testing in an agile environment, using state-of-the-art technology.

Learning Outcomes for module:

Upon completion of this module you will be able to

LO1: Demonstrate a critical appreciation of the nature and character of user experience and service design.

LO2: Demonstrate a critical understanding of the practical implementation of user experience and service design methodologies.

LO3: Design and implement a multidisciplinary project encompassing user experience and service design.

LO4: Understand and apply ethical standards to user centred design work.

Full Details of Teaching and Assessment
2024/5, Trimester 2, Blended,
VIEW FULL DETAILS
Occurrence: 001
Primary mode of delivery: Blended
Location of delivery: MERCHISTON
Partner:
Member of staff responsible for delivering module: Emilia Sobolewska
Module Organiser:


Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)NESH Description
Face To Face Lecture 24 LECTURE
Face To Face Practical classes and workshops 24 Practical classes and workshops
Online Guided independent study 52 Guided independent study
Online Tutorial 40 TUTORIAL
Online Tutorial 60 TUTORIAL
Total Study Hours200
Expected Total Study Hours for Module200


Assessment
Type of Assessment Weighting % LOs covered Week due Length in Hours/Words Description
Project - Written 40 1~4 Week 5 , WORDS= 2000 Project - Written
Project - Practical 60 2~3 Week 14 HOURS= 60 Project - Practical
Component 1 subtotal: 40
Component 2 subtotal: 60
Module subtotal: 100

Indicative References and Reading List - URL:
IMD11120