Modules

Core Module Information
Module title: Developing Business and Operational Excellence
SCQF level: 11:
SCQF credit value: 20.00
ECTS credit value: 10
Module code: SOE11155
Module leader: Aboozar Jamalnia
School The Business School
Subject area group: Management
Prerequisites

There are no pre-requisites for this module to be added
Description of module content:

Operations management is about how organisations manage their available resources to produce goods and services and deliver them to their customers. Operations management is an essential role for all types of organisations. Manufacturing and service operations produce products or services and deliver them to the customers through processes. To effectively manage resources and ensure a quality product or service for the customers, a business needs to achieve operational excellence through continuously evaluating and improving its operational processes. This module will engage you in topics such as new product and service development, sales and operations planning, process technology, soft systems methodology, circular operations and reverse logistics, and risk and resilience.
Learning Outcomes for module:

Upon completion of this module you will be able to

LO1: Critically discuss operations management as a core function in all organisations’ operational processes and as the final implementation phase of the strategic planning process.

LO2: Critically analyse operations function role within the value chain and its relationships with other functions in the organisation such as marketing, finance, research & development, human resources, and information technology.

LO3: Produce practical applications of operations management theories and concepts.

LO4: Critically analyse business operations through application of quantitative and qualitative tools, techniques, and models in order to improve these operations and provide insights for decision makers.
Full Details of Teaching and Assessment
2024/5, Trimester 1, IN PERSON,
VIEW FULL DETAILS
Occurrence: 001
Primary mode of delivery: IN PERSON
Location of delivery: CRAIGLOCKHAR
Partner:
Member of staff responsible for delivering module: Aboozar Jamalnia
Module Organiser:


Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)NESH Description
Face To Face Lecture 15 Lectures are intended to establish a framework of knowledge which you will apply through case study and discussion questions in tutorials. As an active learning technique, reciprocal teaching practice is applied to enhance your engagement and improve your learning experience by requesting you to read selected materials from the slides in the classroom and share your thoughts with the rest of the class or by requesting you to provide relevant, real-world business examples from your experience.
Face To Face Tutorial 15 Learning and reflection on each topic will be facilitated by tutorials, in which case studies and discussion questions on various aspects of operations and supply chain management are discussed and critically reflected upon in an active learning environment, promoting long-term retention of information and developing your thinking skills.
Face To Face Practical classes and workshops 6 The business simulation games (as an active learning method) help you understand real-life business environments and practice, improve higher-order thinking skills and increase your engagement. In these workshops, you will learn how to apply Sim Venture simulation game software in a real-world-like experience for addressing operations and supply chain management problems.
Online Guided independent study 164 You are advised to read the lecture slides prior to attending the lectures, in order to enhance your participation in class discussions. Although we make our best effort to provide informative and easy-to-read slides for the lectures, you are still expected to read the recommended sources, such as textbooks and journal papers, as well to gain a deeper understanding of the subject.
Total Study Hours200
Expected Total Study Hours for Module200


Assessment
Type of Assessment Weighting % LOs covered Week due Length in Hours/Words Description
Essay 50 1~2~4 Week 7 , WORDS= 2500 Essay based on what has been learnt in weeks 2-7. The essay is a summative assessment built on formative assessment performed each week.
Report 50 1~2~3~4 Exam Period , WORDS= 2500 A report based on a given case where you will apply the theoretical lenses of operation management to analyse the case.
Component 1 subtotal: 50
Component 2 subtotal: 50
Module subtotal: 100
2024/5, Trimester 2, IN PERSON,
VIEW FULL DETAILS
Occurrence: 001
Primary mode of delivery: IN PERSON
Location of delivery: CRAIGLOCKHAR
Partner:
Member of staff responsible for delivering module: Aboozar Jamalnia
Module Organiser:


Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)NESH Description
Face To Face Lecture 15 Lectures are intended to establish a framework of knowledge which you will apply through case study and discussion questions in tutorials. As an active learning technique, reciprocal teaching practice is applied to enhance your engagement and improve your learning experience by requesting you to read selected materials from the slides in the classroom and share your thoughts with the rest of the class or by requesting you to provide relevant, real-world business examples from your experience.
Face To Face Tutorial 15 Learning and reflection on each topic will be facilitated by tutorials, in which case studies and discussion questions on various aspects of operations and supply chain management are discussed and critically reflected upon in an active learning environment, promoting long-term retention of information and developing your thinking skills.
Face To Face Practical classes and workshops 6 The business simulation games (as an active learning method) help you understand real-life business environments and practice, improve higher-order thinking skills and increase your engagement. In these workshops, you will learn how to apply Sim Venture simulation game software in a real-world-like experience for addressing operations and supply chain management problems.
Online Guided independent study 164 You are advised to read the lecture slides prior to attending the lectures, in order to enhance your participation in class discussions. Although we make our best effort to provide informative and easy-to-read slides for the lectures, you are still expected to read the recommended sources, such as textbooks and journal papers, as well to gain a deeper understanding of the subject.
Total Study Hours200
Expected Total Study Hours for Module200


Assessment
Type of Assessment Weighting % LOs covered Week due Length in Hours/Words Description
Essay 50 1~2~4 Week 7 , WORDS= 2500 Essay based on what has been learnt in weeks 2-7. The essay is a summative assessment built on formative assessment performed each week.
Report 50 1~2~3~4 Exam Period , WORDS= 2500 A report based on a given case where you will apply the theoretical lenses of operation management to analyse the case.
Component 1 subtotal: 50
Component 2 subtotal: 50
Module subtotal: 100

Indicative References and Reading List - URL:
Developing Business and Operational Excellence
 

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