There are no pre-requisites for this module to be added

In this module you will learn how to shape large scale services and products. The module will discuss service ecosystems and how to build and evaluate them. You will gain knowledge of different types of system experiences and their make up.You will learn how to understand, evaluate and design for systems experience, considering all stakeholders.You will gain fundamental knowledge in the design of policy and how this can be conducted in an equitable and inclusive manner.

Upon completion of this module you will be able to

LO1: Demonstrate a critical understanding of the key principles of service ecosystems and methods for building them.

LO2: Develop original solutions to policy design and design for services at scale.

LO3: Demonstrate an understanding of how to practice the evaluation of service design in situations that may be unpredictable and hard to navigate.

LO4: Communicate with peers, colleagues and specialists tactics for designing and evaluating services at scale.