There are no pre-requisites for this module to be added

Internal analysis within the business: functions and value chain activities; capabilities, core competencies and the significance of cross functional processes.The organisational functions of operations, marketing, human resource management, and information management: within each area the essence of the functional activity, its strategic role and measures of effectiveness will be examined; at least one key cross functional process within each area will act as a ‘focal point? or ‘catalyst? e.g. operations and supply chain management.

Upon completion of this module you will be able to

LO1: Evaluate the role of an organisation’s internal capabilities and how these may be structured to attain competitive advantage and opportunities for collaboration.

LO2: Appraise the role and scope of specific business functions and their contribution to an organisation’s success delivery of customer value.

LO3: Analyse and evaluate the significance of key, cross functional processes essential to the delivery of customer value.