Core Module Information
Module title: Management of Financial Institutions

SCQF level: 10:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: FIN10103
Module leader: Anna Du
School The Business School
Subject area group: Accounting and Finance


Description of module content:

- Theories of organisational behaviour and the development of the various schools of management covering their relevance to modern management and business
- Theories of organisational design, different types of structural models, the practical application within financial services organisations.
- Introduction to organisation development, leadership and communication in modern corporate organisations
- Significant organisational developments within the sector and models used to manage change, including drivers, reactions and results of change within financial services organisations
- Influences of the external and commercial environment in the development of the sector. Contextual and operational environmental influences including corporate social responsibility, business ethics, theory and practice
- Information technology and its relevance to influencing the development of the sector. Review of new technological developments that will shape industry of the future and their impact of the leadership, design, management and governance of organisations.
- The concept and role of marketing development in financial services. The features of financial services marketing and the financial services marketing mix. Segmentation strategies.

Learning Outcomes for module:

LO1: Develop a good understanding of the way in which theories of organisational behaviour and schools of management thought have developed over the years
LO2: Critically analyse theories of an approach to organisational design and their practical application in the financial services sector
LO3: Appraise and reflect on the process of organisational development and the management of change and assess the approaches which have been adopted to manage the substantial change within the sector in recent years
LO4: Investigate and assess the interaction of financial services organisations with the external environment and critically review the impact this has had on the development of business management within the sector
LO5: Analyse the role and importance of information technology and systems in the management of financial services
LO6: Critically assess the role and significance of marketing and marketing strategy within the sector and clearly understand the marketing challenges inherent in offering and delivering financial services to consumers

Full Details of Teaching and Assessment
2023/4, Trimester 2, FACE-TO-FACE, Edinburgh Napier University
Occurrence: 001
Primary mode of delivery: FACE-TO-FACE
Location of delivery: CRAIGLOCKHAR
Partner: Edinburgh Napier University
Member of staff responsible for delivering module: David Potter
Module Organiser:

Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)
Face To Face Lecture 24
Face To Face Practical classes and workshops 12
Independent Learning Guided independent study 164
Total Study Hours200
Expected Total Study Hours for Module200

Type of Assessment Weighting % LOs covered Week due Length in Hours/Words
Essay 30 1 - 4 9 HOURS= 00.00, WORDS= 2000
Centrally Time Tabled Examination 70 ALL 14/15 HOURS= 2, WORDS= 0
Component 1 subtotal: 30
Component 2 subtotal: 70
Module subtotal: 100

Indicative References and Reading List - URL:
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