Core Module Information
Module title: Working with Individuals Families and Groups

SCQF level: 11:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: HSC11104
Module leader: Elizabeth Anne McKay
School School of Health & Social Care
Subject area group: Allied Health and Social Care Sciences


Description of module content:

This module will give you the opportunity to develop and practise communication skills (verbal, non-verbal and symbolic) and to develop skills in self-awareness, self-reflection, and personal resilience. Recognising that you are continuing to develop your professional identity and an understanding of your own and others’ roles, this will include reflecting on your personal values and motivation for your chosen profession as well as your use of self and issues of power and difference in communication with service users and between practitioners within multi-disciplinary teams. You will explore a number of different theories and methods of communication, such as motivational interviewing, solution-focused approaches, systems approaches and crisis intervention, and you will learn how to judge the appropriateness of different approaches in different situations. You will consider working with service users in groups as well as individually, and you will also explore the nature, purpose and dilemmas involved in the recording and sharing of information generated by inter-personal interactions.

This module is designed to address three main SiSWE learning foci: Units 1, 2, 5.

Learning Outcomes for module:

LO1: Critically evaluate the underpinning theories of communication, group work and team working.
LO2: Critically reflect upon communication skills, use of self and personal values in inter-professional team working and in inter-personal interactions with individuals, families and groups.
LO3: Critically reflect upon issues of power and difference and the complexities of working in partnership in inter-professional team working and in inter-personal interactions with individuals, families and groups.
LO4: Exercise appropriate judgement in the application of communication-based interventions appropriate to your professional role and appropriate to individuals, families and groups, evaluating effectiveness and adapting interactions accordingly.
LO5: Appraise professional requirements and ethical dilemmas relating to reporting, recording and sharing information relating to inter-personal interactions with individuals, families and groups.

Full Details of Teaching and Assessment
2022/3, Trimester 2, BLENDED, Edinburgh Napier University
Occurrence: 001
Primary mode of delivery: BLENDED
Location of delivery: SIGHTHILL
Partner: Edinburgh Napier University
Member of staff responsible for delivering module: Eve Mullins
Module Organiser:

Learning, Teaching and Assessment (LTA) Approach:
Throughout this module you will be learning collaboratively with your student peers from different professional programmes through inter-professional group work, class discussions and scenario based learning activities (LO1-3). These learning activities are designed to allow you to develop and deepen your understanding of your own profession’s role and that of others and to consider the ways professionals can best work together in health and social care delivery (LO1-3).
There is a blended approach to the learning and teaching strategy for this module. Theories of communication and team-working will be introduced through online self-study and some lecture-style teaching (LO1, LO3) in order to allow for the majority of your on-campus learning to be more interactive and experiential in nature in keeping with the applied nature of the module. Experiential exercises, discussion and role-play work drawing on personal experiences as well as case scenarios in dyads, triads and larger groups will provide opportunities to practise the implementation of communication skills and methods (LO1) and to explore personal values and professional motivation (LO2). Facilitated group discussion, and group and individual reflection will support learning around use of self and issues of power and difference (LO2, LO3). Online materials and discussion in tutorials will facilitate understanding of the relevance of the material to specific disciplines (LO4), and facilitated discussion drawing on case materials will explore professional and inter-professional requirements with regards to recording and sharing of information (LO4).

Academic Regulation F5 applies to this module, stipulating that a minimum of 80% attendance is required in order to be eligible to undertake the assessment. Please see the myProgramme student handbook for further guidance.

For Social Work students, please note, however, that this module contributes to your minimum 200 days of practice learning. You should attend all classes and must consult with the Module Leader to arrange an alternative learning strategy to make up for any missed classes. Please see the myProgramme student handbook for further guidance.

Formative Assessment:
You will be asked to give a short oral presentation to your group reflecting on your values and the communication skills you have learned.

Summative Assessment:
You will be asked to give an oral presentation reflecting on your learning from the module, including a role-play exercise with a simulated service user.

Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)
Face To Face Practical classes and workshops 40
Independent Learning Guided independent study 160
Total Study Hours200
Expected Total Study Hours for Module200

Type of Assessment Weighting % LOs covered Week due Length in Hours/Words
Oral Presentation 100 1,2,3,4 & 5 45 HOURS= 0.20
Component 1 subtotal: 100
Component 2 subtotal: 0
Module subtotal: 100

Indicative References and Reading List - URL:
HSC11104 Working with individuals, families and communities