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This module will introduce you to key concepts relating to the management of delivery of healthcare services. The module addresses the key policy drivers nationally and globally for healthcare. You will learn how organisational changes are required to manage complexities in healthcare, seeking to improve service delivery. This module will address the impact of change, management of resources and organisational development with support from human resources (HR).
Topics will include organisational structure; aims, strategy and values; finance; national and global healthcare policy drivers; sustainability of healthcare services, health technology; specialist role in healthcare; managing change; project management; resource management; Human resource contributions-workforce planning; workforce development; performance management; inclusion, diversity, equality.

LO1: Critically evaluate the policy drivers in shaping contemporary health and social services.
LO2: Critically investigate the complexities involved in leadership, resource management, evidence base, policy implementation and the management of change in relation to service redevelopment.
LO3: Critically appraise the application of advanced technologies and resilience requirement of an organisation to address innovation and service delivery.
LO4: Evaluate the contribution of human resources to organisational effectiveness and the impact of the change in service delivery.