Modules

Core Module Information
Module title: Intercultural Communication for the Global Workplace
SCQF level: 08:
SCQF credit value: 20.00
ECTS credit value: 10
Module code: IBC08104
Module leader: Jane Wilkinson
School The Business School
Subject area group: Tourism and Intercultural Business Communication
Prerequisites

There are no pre-requisites for this module to be added
Description of module content:

This module combines two types of knowledge: declarative (knowing that) and procedural (knowing how). The module is designed to help you manage the complex communication and interpersonal tasks that you will encounter in today's linguistically and culturally diverse global work environment. You will acquire a deeper understanding of theories and perspectives with regards to language, culture and communication, and you will be able to apply these to different business contexts. You will not only be more aware of the challenges and issues facing today's multicultural/multilingual workplaces but be able to apply theories learnt on this module to address these problems. You will have a good grasp, theoretically and in practice, of different genres of business communication texts/practices. Thus, you will develop your understandings of diverse workplace settings and your skills for handling the associated challenges.
Learning Outcomes for module:

Upon completion of this module you will be able to

LO1: Explain and differentiate theoretical approaches to language, culture and communication issues and understand their importance in real-world business contexts.

LO2: Identify intercultural communication issues in different workplaces and suggest theoretically informed solutions to these.

LO3: Apply your knowledge and skills to produce examples of written, oral and digital media communication texts and explain why these are appropriate for use in business contexts.

LO4: Critically analyse workplace communication practices more broadly by bringing together a variety of theories and approaches.
Full Details of Teaching and Assessment
2025/6, Trimester 1, In Person,
VIEW FULL DETAILS
Occurrence: 001
Primary mode of delivery: In Person
Location of delivery: CRAIGLOCKHAR
Partner:
Member of staff responsible for delivering module: Jane Wilkinson
Module Organiser:


Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)NESH Description
Face To Face Seminar 33 Weekly in-person sessions will introduce you to the key concepts and topics covered in the module. Interactive activities are designed to help you engage with those concepts and relevant case studies, and to prepare you for assessments.
Online Guided independent study 167 Guided independent study includes weekly readings and preparation for classes, preparation for assessments, and your own further study on topics of interest.
Total Study Hours200
Expected Total Study Hours for Module200


Assessment
Type of Assessment Weighting % LOs covered Week due Length in Hours/Words Description
Oral Presentation 40 1~2~3 Week 10 HOURS= 20 minutes You will work in groups to prepare and deliver a short 'intercultural training' workshop with the rest of the class as your participants.
Report 60 1~2~3~4 Exam Period , WORDS= 2000 words You will write a report analysing examples of intercultural communication in global workplace settings using concepts and theories learned in the module.
Component 1 subtotal: 40
Component 2 subtotal: 60
Module subtotal: 100

Indicative References and Reading List - URL:
Intercultural Communication for the Global Workplace
 

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