Core Module Information
Module title: User-centred Organisational Systems

SCQF level: 09:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: INF09114
Module leader: Gemma Webster
School School of Computing, Engineering and the Built Environment
Subject area group: Applied Informatics


Description of module content:

The module addresses user-centred approaches to the design and evaluation of information systems for organisations. It focuses on research and usability testing to ensure that systems are designed to meet organisational objectives and the needs of users and other stakeholders. You will gain practical research skills in obtaining and analysing data on organisational and user requirements which may also be applied in other types of research project (including your final year Honours project). You will learn about theories, models, methods and techniques for quantitative and qualitative data collection, analysis and reporting. This knowledge will be applied in a coursework project to analyse an existing system or to specify a new system and produce a set of recommendations and/or design specifications.
This module will cover standard user-centred research methods for understanding organisational systems. In particular the following topics will be covered:
- Organisational imperatives for user-centred systems
- Contextual enquiry (understanding user needs), generating requirements, identifying stakeholders, and user experience modelling
- Quantitative and qualitative research methods including interviewing, focus groups, ethnography
- Data collection and analysis techniques for research methods
- Evaluation methods and criteria
- Legal and ethical implications of user-centred research methods in organisations

Learning Outcomes for module:

Upon completion of this module you will be able to
LO1: Critically assess organisational drivers for, and benefits from, user-centred information systems
LO2: Understand and evaluate the different kinds of user-centred methods for identifying and collecting information to assist development of organisational systems
LO3: Design and apply user-centred research methods to an organisational system
LO4: Understand the legal and ethical implications of the user-centred methodology approach to organisational systems

Full Details of Teaching and Assessment
2023/4, Trimester 1, FACE-TO-FACE, Edinburgh Napier University
Occurrence: 001
Primary mode of delivery: FACE-TO-FACE
Location of delivery: MERCHISTON
Partner: Edinburgh Napier University
Member of staff responsible for delivering module: Gemma Webster
Module Organiser:

Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)
Face To Face Lecture 12
Face To Face Tutorial 12
Face To Face Practical classes and workshops 24
Independent Learning Guided independent study 152
Total Study Hours200
Expected Total Study Hours for Module200

Type of Assessment Weighting % LOs covered Week due Length in Hours/Words
Portfolio 40 2,3 12 HOURS= 00.00, WORDS= 3000
Report 60 1, 2, 4 14/15 HOURS= 00.00, WORDS= 2000
Component 1 subtotal: 40
Component 2 subtotal: 60
Module subtotal: 100

Indicative References and Reading List - URL:
INF09114 User-Centred Organisational Systems