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This module will cover standard user-centred research methods for understanding organisational systems. In particular the following topics will be covered:
- Organisational imperatives for user-centred systems
- Contextual enquiry (understanding user needs), generating requirements, identifying stakeholders, and user experience modelling
- Quantitative and qualitative research methods including interviewing, focus groups, ethnography
- Data collection and analysis techniques for research methods
- Evaluation methods and criteria
- Legal and ethical implications of user-centred research methods in organisations

Upon completion of this module you will be able to

LO1: Critically assess organisational drivers for, and benefits from, user-centred information systems
LO2: Understand and evaluate the different kinds of user-centred methods for identifying and collecting information to assist development of organisational systems
LO3: Design and apply user-centred research methods to an organisational system
LO4: Understand the legal and ethical implications of the user-centred methodology approach to organisational systems

Please contact your Module Leader for details
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