Core Module Information
Module title: Intercultural Communication for the Global Workplace

SCQF level: 08:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: LNG08126
Module leader: Phiona Stanley
School The Business School
Subject area group: Tourism and Languages

There are no pre-requisites for this module to be added

Description of module content:

This module combines two types of knowledge: declarative (knowing that) and procedural (knowing how). The module is designed to help you manage the complex communication and interpersonal tasks that you will encounter in today’s linguistically and culturally diverse global work environment. You will acquire a deeper understanding of theories and perspectives with regards to language, culture and communication, and you will be able to apply these to different business contexts. You will not only be more aware of the challenges and issues facing today’s multicultural/multilingual workplaces but be able to apply theories learnt on this module to address these problems. You will have a good grasp, theoretically and in practice, of different genres of business communication texts/practices. Thus, you will develop your understandings of diverse workplace settings and your skills for handling the associated challenges.

Learning Outcomes for module:

LO1: Explain and differentiate theoretical approaches to language, culture and communication issues and understand their importance in real-world business contexts.
LO2: Identify intercultural communication issues in different workplaces and suggest theoretically informed solutions to these.
LO3: Apply your knowledge and skills to produce examples of written, oral and digital media communication texts and explain why these are appropriate for use in business contexts.
LO4: Critically analyse workplace communication practices more broadly by bringing together a variety of theories and approaches.

Full Details of Teaching and Assessment
2023/4, Trimester 1, FACE-TO-FACE,
Occurrence: 001
Primary mode of delivery: FACE-TO-FACE
Location of delivery: CRAIGLOCKHAR
Member of staff responsible for delivering module: Mabel Victoria
Module Organiser:

Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)
Face To Face Lecture 12
Face To Face Tutorial 24
Independent Learning Guided independent study 164
Total Study Hours200
Expected Total Study Hours for Module200

Type of Assessment Weighting % LOs covered Week due Length in Hours/Words
Oral Presentation 40 LO1, LO2 7 HOURS= 00.20, WORDS= 0
Report 60 All 13 HOURS= 00.00, WORDS= 2000
Component 1 subtotal: 40
Component 2 subtotal: 60
Module subtotal: 100

Indicative References and Reading List - URL:
LNG08126 - Intercultural Communication for the Global Workplace