This module will introduce you to the principles of effective and facilitative advanced communication skills. You will explore this topic through discussion, simulation while reviewing a number of key theoretical themes to effective communication for example eliciting patients feelings and concerns, therapeutic relationship and building rapport, patient centred, shared decision making, blocking behaviour, information giving and assessment of understanding, E-health communication tools, holistic assessment to enhance future care planning. As well as the theory and skills when confronted with collusion; breaking bad news; denial; anxiety; multi professional teamwork; anger and intense emotions.