Core Module Information
Module title: Developing Business and Operational Excellence

SCQF level: 11:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: SOE11155
Module leader: Miles Weaver
School The Business School
Subject area group: Management

There are no pre-requisites for this module to be added

Description of module content:

Operations management is an essential role for all types of organisations. It is the effective and efficient management of the product or service transformation process. It is also essential to understand the alignment between operations and strategy, and the external environment, examining the organisation from a process perspective. It is daily operations and planning that effectively manages resources and ensures a quality product or service for the customer. This module will engage you in the following:
Introduction to operations management and operational research; service management, the management of processes including quality and compliance; production planning and control; manufacturing systems; risk management; soft systems methodology; critical path analysis; Theory of Constraints; shortest route problem; minimum spanning trees; centre of gravity analysis; network routing analysis.

Learning Outcomes for module:

LO1: critically discuss operations management as a core function in all organisations’ operational processes as the final implementation phase of the strategic planning process.

LO2: critically analyse operations relationship within the value chain and between strategy, marketing, design, control, human resource, procurement amongst other interactions involved in managing operational activities.

LO3: produce practical applications out of complex theoretical ideas.

LO4: critically analyse organisational activities through the application of operational research and management tools, techniques, and models to develop optimising decisions.

Full Details of Teaching and Assessment
2022/3, Trimester 2, FACE-TO-FACE,
Occurrence: 001
Primary mode of delivery: FACE-TO-FACE
Location of delivery: CRAIGLOCKHAR
Member of staff responsible for delivering module: Miles Weaver
Module Organiser:

Learning, Teaching and Assessment (LTA) Approach:
Module delivery is through a combination of lectures, and tutor-supported tutorials where you engage in group work, as well as guided private study. Lectures and tutorials will provide you with the technical knowledge required to develop understanding of the concepts and principles of operations management through the business process cycle amongst others. You are provided with a base for wider reading to inform and guide independent study and thereby individual learning (LO 1, 2).

Tutorials and group work are designed to afford opportunities to practise skills of analysis and evaluation based on real world examples and thereby consolidate knowledge and understanding (LO 3, 4). Written cases studies and scenarios are used extensively. Tutorials will further aid reflection, critical evaluation of operations contexts and the critical skills for research, analysis and effective adaption and application of theory to arrive at a conclusion/decision which would aid in providing a sustainable business solution. These will include discussion sessions, and peer presentations, tutor and peer feedback.

Formative Assessment:
Formative assessment takes place through peer group work in the tutorials. You will discuss and present analysis in the classroom. You will be able to contrast your group's approach top other peers. Discussion and feedback will provided by fellow students and the tutor.

Summative Assessment:
Component 1, 50%:
2,000 word Essay; LO 1, 2,. A critical essay on core principles of operations and continuous improvement

Component 2, 50%:
2,000 word Report; LO 3, 4, A critical application of tools, models, and techniques to an organisational scenario.

Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)
Face To Face Lecture 22
Face To Face Tutorial 11
Face To Face Practical classes and workshops 6
Independent Learning Guided independent study 161
Total Study Hours200
Expected Total Study Hours for Module200

Type of Assessment Weighting % LOs covered Week due Length in Hours/Words
Essay 50 1,2 7 , WORDS= 2000
Report 50 3,4 14/15 , WORDS= 2000
Component 1 subtotal: 50
Component 2 subtotal: 50
Module subtotal: 100

Indicative References and Reading List - URL:
Contact your module leader