Modules

Core Module Information
Module title: Business Operations for Leaders
SCQF level: 11:
SCQF credit value: 20.00
ECTS credit value: 10
Module code: SOE11157
Module leader: Berna Topak
School The Business School
Subject area group: Management
Prerequisites

There are no pre-requisites for this module to be added
Description of module content:

A business adds value through its operations, which today are typically highly dependent on the linking together organisations within the value network, connect with customers, improve delivery, personalise products and services, and match demand and supply. It is vital that managers and leaders understand both how business operations are designed, managed, and improved, and the relationship between new product/service development and operations. The module aims to: • develop knowledge and understanding of the key challenges of building and managing operations. • build knowledge and understanding of the role played by people in operational delivery including Lean and Agile working • equip students to be able to analyse and recommend improvements to the operation of a business system, whether a start-up or a well-established enterprise. Content:• Fundamentals of operations management and operations strategy • Supply chains, value chains and value networks alignment with operations • Enterprise Resource Management and planning • Capacity planning, tools and techniques • Lean operations and alternatives • Quality management systems, tools and techniques? • Knowledge management systems in business, current and future digital technologies • Process mapping and new product and service innovation and development • Operations leadership, role of people and culture for continuous improvement
Learning Outcomes for module:

Upon completion of this module you will be able to

LO1: Evaluate key practices and theories within the areas of operations management, service operations, and process management.

LO2: Critically examine the contribution of operations management to business organisations’ performance and strategic aims.

LO3: Critically appraise the implications of current and emerging digital technologies as constraints, opportunities, and threats in business operations.

LO4: Critically analyse the role of individuals and leadership in embedding operations management and continuous improvement principles in organisations.
Full Details of Teaching and Assessment
2024/5, Trimester 2, In Person,
VIEW FULL DETAILS
Occurrence: 001
Primary mode of delivery: In Person
Location of delivery: CRAIGLOCKHAR
Partner:
Member of staff responsible for delivering module: Berna Topak
Module Organiser:


Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)NESH Description
Face To Face Lecture 16.5 Each week, a topic of operations management will be covered during the lectures. Emphasis will be placed on understanding business operations details at the lower operational level and making strategic decisions at the upper management level. Along with theories, real-life company examples will be shared with the students. There will also be time for students to engage with their own experiences and ask questions.
Face To Face Practical classes and workshops 6 Practical classes and workshops. The SimVenture simulation game will be played to provide an environment where students can practice their knowledge of operations management in a computer simulation setting.
Online Guided independent study 161 Students are expected to read recommended sources (mapped chapters from the course books, additional suggested sources) prior to lectures. Moreover, students are also expected to read the case study and any other materials provided for the tutorial before the tutorial session. Additionally, a significant amount of time will be required for research, reading, and writing to complete the assessment components.
Face To Face Tutorial 16.5 During the tutorials, a case study related to that week's lecture topic will be read, analyzed, and discussed in groups and with the rest of the class.
Total Study Hours200
Expected Total Study Hours for Module200


Assessment
Type of Assessment Weighting % LOs covered Week due Length in Hours/Words Description
Report 65 1~2 Week 13 , WORDS= 2500 words max. The report should follow the Napier House Style structure. Students need to write a critical report to answer the set question or to meet the given task based on a case study chosen by the module teaching team.
Oral Presentation 35 2~3~4 Week 8 HOURS= 15 minutes For the group presentations, each team will present their analysis based on a case study chosen by the module delivery team to address upper level managerial operations management issues. A peer assessment will follow the presentations as part of this assessment component.
Component 1 subtotal: 65
Component 2 subtotal: 35
Module subtotal: 100

Indicative References and Reading List - URL:
Business Operations for Leaders
 

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