Core Module Information
Module title: Hospitality: Principles and Consumer Experience

SCQF level: 07:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: TSM07110
Module leader: Gavin Urie
School The Business School
Subject area group: Tourism and Languages
Prerequisites

There are no pre-requisites for this module to be added

Description of module content:

This module will provide you with an understanding of a range principles and practices relating to the hospitality sector. Traditionally, the hospitality sector was made up of two component elements: the provision of overnight accommodation and the provision of sustenance for people eating away from home. While this is still the case, the growing and developing ways in which hospitality is expressed has resulted in a wide ranging, dynamic, creative, and ever-changing industry. This module has been designed with the needs of the professional Hospitality Manager in mind. It will provide you with the necessary vocabulary, terminology and service management knowledge aimed at underpinning a solid foundation to Hospitality Management. This module will provide you with exposure to a wide range of definitions, principles, examples, and approaches to hospitality provision including performance, service, culture, practice and entrepreneurship.

Full Details of Teaching and Assessment

Indicative References and Reading List - URL:
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