TSM07101 Introduction to Hospitality, Tourism, Festival & Events

This module emphasises the asset and capital intensive nature of HTE operations, considering in particular the need for structured and coherent approaches towards the operation and management of property and associated facilities. The project development process is examined, together with related management issues such as alternative development strategies, investment appraisal, types of contract and operating models. The key components of risk inherent in operating HTE facilities are studied, as are common management and control strategies. Alternative approaches towards the operation and management of HTE facilities are examined, including extensive consideration of the principles entailed in the effective planning, implementation and monitoring of contracts and the management of energy and other environmental aspects. Throughout the module, comparisons and contrasts are constantly drawn between custom and practice in the public, private and not for profit sectors.

LO1: Relate the principal considerations involved in the operation of property and associated facilities utilised by HTE organisations.
LO2: Identify and discuss the basic principles and procedures involved in each stage of the property development process, as contextualised and applied to HTE operations.
LO3: Explain the concept of facilities management and how it may be applied within the context of resourcing and delivering HTE services.
LO4: Relate the process, and potential advantages and disadvantages, of contracting out support functions and services.
LO5: Explain how the principles of sustainable development and operation are being increasingly reflected in HTE business practice.