Core Module Information
Module title: Management of Hospitality Systems

SCQF level: 08:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: TSM08122
Module leader: Gavin Urie
School The Business School
Subject area group: Tourism and Languages
Prerequisites

There are no pre-requisites for this module to be added

Description of module content:

The Management of Hospitality Systems Module builds on the Level 7 Hospitality Operations Module by developing an in depth understanding of a range of issues relating to hospitality management. The module includes, but is not restricted to, a range of skills relating to food, drink and accommodation that are essential within the hospitality workplace environment. The module seeks to identify the expectations of both hospitality consumers and employers. Your role is to meet and understand both sets of expectations and to strongly place yourself within a competitive, complex and ever-changing industry that transcends a range of sectors.

Learning Outcomes for module:

Upon completion of this module you will be able to

LO1: Demonstrate an understanding of the principles of planning and designing operational areas in hospitality businesses.

LO2: Evaluate the nature and characteristics of the hospitality consumer experience .

LO3: Apply operating systems, and pricing and financial control procedures, to a variety of hospitality environments.

LO4: Demonstrate the skills necessary to interact as part of a team and make key decisions in relation to managing a hospitality operation.

Full Details of Teaching and Assessment
2025/6, Trimester 1, In Person,
VIEW FULL DETAILS
Occurrence: 001
Primary mode of delivery: In Person
Location of delivery: CRAIGLOCKHAR
Partner:
Member of staff responsible for delivering module: Gavin Urie
Module Organiser:


Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)NESH Description
Face To Face Lecture 12 LECTURE
Face To Face Tutorial 12 TUTORIAL
Online GROUPSCHEDULED 24 Groupwork (Scheduled)
Online Guided independent study 152 Guided independent study
Total Study Hours200
Expected Total Study Hours for Module200


Assessment
Type of Assessment Weighting % LOs covered Week due Length in Hours/Words Description
Report 70 1~2~3 Week 13 , WORDS= 2500 You are required to undertake a critical evaluation of 2 specific areas of a Restaurant or Accommodation operation from the following: - Organisational structure and staffing and HRM policy- Product choice (food , drink, accommodation)- Financial control systems - Design, décor and layout planning- Marketing, branding and merchandising policies
Oral Presentation 30 4 Week 12 HOURS= 15 minutes In Small groups, you will deliver a 15-minute presentation on the results of their CESIM Hotel simulation programme, providing cumulative sales results and reflective commentary.
Component 1 subtotal: 30
Component 2 subtotal: 70
Module subtotal: 100

Indicative References and Reading List - URL:
Management of Hospitality Systems