Core Module Information
Module title: The Management of Hospitality Systems (Global Online)

SCQF level: 08:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: TSM08422
Module leader: Gavin Urie
School The Business School
Subject area group: Tourism and Intercultural Business Communication
Prerequisites

There are no pre-requisites for this module to be added

Description of module content:

The Management of Hospitality Systems Module develops an in depth understanding of a range issues relating to hospitality management. The module includes, but is not restricted to, a range of skills relating to food, drink and accommodation that are essential within the hospitality workplace environment. The module seeks to identify the expectations of both hospitality consumers and employers. Your role is to meet and understand both sets of expectations and to strongly place yourself within a competitive, complex and ever changing industry that transcends a range of sectors.

Learning Outcomes for module:

Upon completion of this module you will be able to

LO1: Demonstrate an understanding of the principles of planning and designing operational areas in hospitality businesses.

LO2: Evaluate the nature and characteristics of the hospitality consumer experience.

LO3: Apply operating systems, and pricing and financial control procedures, to a variety of hospitality environments.

LO4: Demonstrate the skills necessary to interact as part of a team and make key decisions in relation to managing a restaurant operation.

Full Details of Teaching and Assessment
2025/6, Trimester 2, Blended, Edinburgh Napier University
VIEW FULL DETAILS
Occurrence: 001
Primary mode of delivery: Blended
Location of delivery: ONLINE
Partner: Edinburgh Napier University
Member of staff responsible for delivering module: Gavin Urie
Module Organiser:


Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)NESH Description
Independent Learning Practical classes and workshops 10 Live Academic Sessions will use tutorial activities and discussions to further embed the themes covered in the module content. An assessment workshop will also cover preparations for the Report assessment
Online Guided independent study 190 Guided independent study, You will be guided to readings, resources and case studies each week to help you prepare for each topic on the module. This time will also include working on assessments, formative feedback and wider reading relating to the module.
Total Study Hours200
Expected Total Study Hours for Module200


Assessment
Type of Assessment Weighting % LOs covered Week due Length in Hours/Words Description
Class Test 10 1~2~3~4 Week 13 HOURS= 10xquizzes Once you complete each unit you should complete the end of unit test for that unit.The test will cover both the information provided in the unit and the essential reading that is indicated to you.
Report 90 1~2~3~4 Exam Period , WORDS= 2500 words You are required to undertake a critical evaluation of 3 specific areas of a Restaurant or Accommodation operation from the following: Organisational structure and staffing and HRM policy; Product choice (food , drink, accommodation); Financial control systems; Design, décor and layout planning; Marketing, branding and merchandising policies; Performance Management and Metrics
Component 1 subtotal: 100
Component 2 subtotal: 0
Module subtotal: 100

Indicative References and Reading List - URL:
Contact your module leader