There are no pre-requisites for this module to be added

The Management of Hospitality Systems Module develops an in depth understanding of a range issues relating to hospitality management. The module includes, but is not restricted to, a range of skills relating to food, drink and accommodation that are essential within the hospitality workplace environment. The module seeks to identify the expectations of both hospitality consumers and employers. Your role is to meet and understand both sets of expectations and to strongly place yourself within a competitive, complex and ever changing industry that transcends a range of sectors. TSM08422 is structured around the following units: Introduction to Accommodation Management Planning and Design (Restaurant/Bar) Front Office Technology Marketing and Maintaining Customer Relations Policy Management Licensing Systems Legislation and Standard Operating Procedures Understanding Quality & Standards Performance Management

Upon completion of this module you will be able to

LO1: Demonstrate an understanding of the principles of planning and designing operational areas in hospitality businesses.

LO2: Evaluate the nature and characteristics of the hospitality consumer experience.

LO3: Apply operating systems, and pricing and financial control procedures, to a variety of hospitality environments.

LO4: Demonstrate the skills necessary to interact as part of a team and make key decisions in relation to managing a restaurant operation.