Introduction to Hospitality, Tourism, Festival & Events (TSM07101)

This module emphasises the asset and capital intensive nature of HTL operations, considering in particular the need for structured and coherent approaches towards the operation and management of property and associated facilities. The project development process is examined, together with related management issues such as alternative development strategies, investment appraisal, types of contract and operating models. The key components of risk inherent in operating HTL facilities are studied, as are common management and control strategies. Alternative approaches towards the operation and management of HTL facilities are examined, including extensive consideration of the principles entailed in the effective planning, implementation and monitoring of contracts and the management of energy and other environmental aspects. Throughout the module, comparisons and contrasts are constantly drawn between custom and practice in the public, private and not for profit sectors.

LO1- Evaluate application of the concept of facilities management within HTL environments.
LO2- Evaluate application of the key principles and issues entailed in developing and managing HTL projects.
LO3- Identify the nature of risk within HTL environments and analyse strategies for its management and control.
LO4- Identify and appraise appropriate strategies for the operation and management of HTL facilities, including out-sourcing and contracting out, and effective environmental management.
LO5- Evaluate the operation and management of HTL facilities within the public, private and not for profit sectors.