Core Module Information
Module title: Air Transport Operations

SCQF level: 09:
SCQF credit value: 20.00
ECTS credit value: 10

Module code: TSM09130
Module leader: Ellis Urquhart
School The Business School
Subject area group: Tourism and Languages

Transport, airport or airline management related courses at equivalent of SCQF8.

Description of module content:

This module provides an in-depth exploration of the operational challenges, issues and solutions within the international air transport sector. Drawing on current academic theory and industry challenges, the module gives you insight into the practical and operational issues associated with airports, airlines and the wider sector. The importance of management capabilities and the human resource are a key element of focus to enhance employability skills and equip students with a working knowledge of successful operational management. Thereafter, the module focusses on key operational activities inherent to air transport, namely passenger services, ground handling, cargo/freight and crisis management. The module also encourages you to explore future directions for air transport operations by exploring the sustainability agenda and digital innovations in a rapidly evolving sector.

The module builds on modules such as Transport for Tourism, Airport Management and Global Airline Industry to explore the unique nature of air transport operations. Subsequently, the module provides a foundation for further study into Airline Strategy & Marketing and Airline Management at Level 10.

Learning Outcomes for module:

LO1. Analyse the composition of airport transport from an operational perspective

LO2. Evaluate the importance of management capabilities and the human resource in air transport operations

LO3. Demonstrate an in-depth understanding of passenger services, ground handling and cargo operations

LO4. Appraise approaches to crisis planning and continuity in air transport

LO5. Critically evaluate the challenges and solutions associated with digital technology and sustainability in air transport operations

Full Details of Teaching and Assessment
2022/3, Trimester 2, FACE-TO-FACE, Edinburgh Napier University
Occurrence: 001
Primary mode of delivery: FACE-TO-FACE
Location of delivery: CRAIGLOCKHAR
Partner: Edinburgh Napier University
Member of staff responsible for delivering module: Ellis Urquhart
Module Organiser:

Learning, Teaching and Assessment (LTA) Approach:
Learning and teaching strategy: The learning and teaching approach for the module include a series of lectures to introduce theory, concepts and relevant examples. Subsequent tutorials offer a forum for group-based discussion in relation to weekly topics which directly feed into summative assessment tasks. Case studies form a basis for ongoing activities in addition to multi-media content, guest lectures and industry reports.

Employability, CPD and scholarship: This module explores both theoretical issues related to air transport operations but also provides applied and practical skills for graduates entering operational roles within international air transport. The module is supported with industry case studies, vignettes and guest lectures related to the module topics to enhance links between theory and practice.

Assessment: There are two components of assessment for the module. Assessment 1 is an Air Transport Operations Manager Profile addressing Learning Outcomes 1 and 2. This focusses on the management capabilities, skills and competencies of future air transport operations managers within the industry. Assessment 2 is an individual portfolio related to Learning Outcomes 3-5 which investigates current issues in air transport operations (including passenger, ground and cargo handling, crisis management, digital tools and sustainability practices) related to one defined air transport organisation.

Equality & diversity: The module is fully supported by the Virtual Learning Environment (Moodle) as a vehicle to not only house material but also act as a separate digital hub for activities, student engagement, dialogue and off-campus collaboration.

Research and teaching linkages: The module encourages students to apply theoretical research to practical issues within air transport operation. Case studies, articles and multi-media derived from academic research are used as a framework to apply practical solutions and strategies in a rapidly evolving industry.

Internationalisation: The nature of airport transport is inherently international, and this module draws on cases from both local, national and international sources. Examples are drawn from global operations and consider various international landscapes. Students are also encouraged to reflect on their own experience from a variety of international backgrounds.

Formative Assessment:
Formative feedback is provided throughout small-group activities and tutorial sessions. The tutorial activities in Weeks 6-11 directly feed into the portfolio submission with opportunities for in-class formative feedback to enhance the work. Furthermore, a non-credit bearing draft review is embedded into the scheme of work (Week 10) to provide students with feed-forward opportunities in preparation for formal submission.

Summative Assessment:
The module features two elements of assessment mapped against the learning outcomes:

Assessment 1 – 25% Air Transport Operations Manager Profile – Week 6 – LOs 1&2
Students produce a role profile for an air transport manager of the future considering the key skills, attributes and competencies underpinned by theory (1000 words)

Assessment 3 - 75% Portfolio – Week 15 – LOs 3-5
Analysis of operational processes, crisis management practices and technology solutions in an air transport organisation chosen from a pre-determined list of cases (3500 words)

Student Activity (Notional Equivalent Study Hours (NESH))
Mode of activityLearning & Teaching ActivityNESH (Study Hours)
Face To Face Lecture 11
Face To Face Tutorial 11
Online On-demand Webinar 2
Independent Learning Guided independent study 176
Total Study Hours200
Expected Total Study Hours for Module200

Type of Assessment Weighting % LOs covered Week due Length in Hours/Words
Project - Written 25.00 1 & 2 6 HOURS= 00.00, WORDS= 1000
Portfolio 75.00 3-5 14/15 HOURS= 00.00, WORDS= 3500
Component 1 subtotal: 100
Component 2 subtotal: 0
Module subtotal: 100

Indicative References and Reading List - URL:
Contact your module leader